Refund policy

Refund & Return Policy

At Country Creed, every product is made-to-order, ensuring top quality and originality. Because of this, we do not accept returns or exchanges unless the item is defective or incorrect.

Returns & Exchanges

• We only offer replacements for defective, damaged, or incorrect items.
• If you receive a damaged or incorrect order, please contact us within 7 days at info@countrycreed.com with:
• Order number
• A clear photo of the item showing the issue
• If approved, a replacement order will be sent at no additional cost.

Non-Returnable Items

• All sales are final for buyer’s remorse, incorrect size selection, or changes of mind.
• Custom or personalized items cannot be returned.

Refunds

• Refunds are only issued if your order is not delivered within 30 days or if a replacement is unavailable for a damaged product.
• If your package is marked as delivered but not received, please check with your local post office and neighbors before reaching out.

For questions, contact us at info@countrycreed.com.