FAQ
1. Can I return or exchange my order?
Because each item is custom-printed just for you, we don’t accept returns or exchanges unless your order is defective or incorrect.
But don’t worry — if there’s an issue with your item, we’ll make it right.
2. What if my item arrives damaged or misprinted?
We stand behind the quality of every product.
If your shirt arrives damaged, misprinted, or incorrect, simply email us at info@countrycreed.com with your order number and photos.
We’ll arrange a free replacement ASAP.
3. How long does shipping take?
Every order is made-to-order and requires 2–5 business days for production. Shipping times vary by location:
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U.S. Orders: 3–7 business days
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🌍 International Orders: 7–20 business days
4. Can I cancel or change my order?
Once processing begins, orders cannot be canceled or modified.
Why? Because each item is made just for you, and production starts shortly after you order.
Please double-check your cart and shipping info before checkout!
5. Do you offer free shipping?
Yes! We often run free shipping promotions on select items or cart totals.
🔥 Right now:
Get FREE shipping on orders over $49.
No code needed — it applies automatically at checkout.
6. Where do your products ship from?
Country Creed is proudly powered by Printful — our print and fulfillment partner with facilities in the U.S., Europe, and select locations worldwide.
This ensures faster delivery and quality you can count on.
✉️ Still have questions?
Email us anytime at info@countrycreed.com — we’re here to help and proud to serve those who stand for something greater.